Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.
